Store Policies
○ Processing Time
■ Processing is 3-5 business days (Not including holidays)
○ Shipping Policy
■ We offer standard and expedited shipping options. (Expedited
shipping is for hair on hand ONLY.)
■ Shipping costs are calculated at checkout based on the destination
and selected shipping method.
Returns and Exchanges
At Regal Raw LLC, I am committed to delivering premium extensions to our customers. I am fully dedicated to offering exceptional products. However, please be aware that due to hygiene considerations and the unique characteristics of our merchandise, all sales are final. Therefore, refunds or exchanges for bundles, lace, or wigs are not available.
Cancellations
Orders can be canceled within 24 hours of placement. Please contact us immediately if you need to cancel an order. After 24 hours, orders will begin the processing stage and cancellations will not be accepted. I kindly advise that all customers attentively review their carts before purchasing.
Customer Service
You can reach us via email at regalrawhelp@yahoo.com with any questions or concerns. Allow 24-48 hours for a response.
Terms & Conditions
Privacy Policy
Regal Raw LLC reserves the right to verify all orders by requesting proof of payment and a valid ID. Rest assured, none of this
information will ever be disclosed under any circumstances. This procedure is implemented to safeguard against fraud and
fraudulent disputes. In the event of fraudulent charges, the customer may be subject to a legally enforced hearing if the
company suffers financial losses or product loss. Should such a situation arise, the customer will be contacted via the shipping
address provided.
Checkout Note (Customer must agree before checkout) Kindly note that all sales are considered final once the checkout
process is complete. By proceeding with checkout, you acknowledge and agree to all terms and conditions set forth by
Regal Raw LLC. It is important to be aware that Regal Raw LLC cannot be held responsible for any lost or stolen packages during
transit if mailing insurance is not purchased. To proceed further, please ensure that you have checked the & Terms and Conditions &
box and upload an ID verification along with the credit card being utilized, displaying only your first and last name along with the last
four digits of the card.
FAQ’s
What is Raw Hair?
Raw Hair is hair sourced from a sole donor and remains unprocessed. It has undergone no chemical treatments
whatsoever. Raw Hair arrives in its natural form and originates from a sole donor, representing the utmost quality available in the
market. With proper care and attention, Raw Hair can maintain its quality for up to five years.
How do I maintain Regal Raw extensions?
We strongly advise using sulfate-free shampoo for best results. Begin detangling your hair gently from the ends to the roots using a
wide-tooth comb and lukewarm water. After shampooing, apply conditioner, following the same detangling process, and rinse
thoroughly with cold water.
How many bundles do I need?
■ 12”-16”: 2 bundles
■ 18”-24”: 3 bundles
■ 26”-32”: 4 bundles
■ 34”-40”: 5 bundles
Can I bleach/dye Regal Raw extensions?
Absolutely! We highly advise seeking the expertise of a professional when coloring your extensions.